Digital Profile | Short Link URL + Downloadable QR Code

You are responsible for ensuring the acceptance of Goods upon
their delivery.

 We aim to provide you with an approximate readiness date for
delivery of Goods. If a delivery delay arises, we will promptly inform you and offer a revised date. We are not liable for any losses, whether financial or otherwise, resulting directly or indirectly from delay or non-meeting of estimated dates. Unless mutually agreed in writing, delivery time is not a pivotal condition of the Contract. We may, at our discretion, deliver Goods
before the quoted date with reasonable notice.

If we fail to deliver Goods (or any part thereof) for reasons beyond reasonable control or not attributable to you, and we are liable, our liability shall be limited to the excess (if any) of the cost to you (in the most economical market) for similar goods to replace the undelivered ones over
the Goods' price.

Initially, we will deliver your first order of Goods to the registered address of the cardholder, irrespective of any alternative address you may provide. Subsequently, we may endeavour to deliver Goods to alternative
addresses at our discretion. Our responsibility ends when Goods are delivered to the registered cardholder's address or any alternative address. Failure to
deliver within 90 days or after 3 attempts by us (whichever is earlier) due to reasons deemed to be your fault may lead us, at our discretion, to refund the sum paid by you and cancel the Contract.

 In cases where you neglect to take delivery or provide adequate
delivery instructions at the specified time, we reserve the right to store
Goods until actual delivery and charge you reasonable costs, including insurance, for storage or subsequent delivery.

 For Goods delivered outside the EU, you assume responsibility for
all applicable customs requirements and duties. We bear no liability for these charges, and compliance with importing country laws and regulations is your responsibility. We shall not be held accountable for delivery delays due to customs inspections. By accepting our terms, you agree to reimburse us for any
liability stemming from your non-compliance with customs requirements and
duties.

Warranties and Liability

8.1 Unless expressly stated in these Conditions, and except when
Goods are sold to a consumer under the Unfair Contract Terms Act 1977 and the EU Unfair Contract Terms Regulations, all warranties, conditions, or implied terms by statute or common law are entirely excluded within the limits of
applicable law. For consumer transactions under the Consumer Protection Act 2007, your legal rights remain unaffected by these Conditions. Consult the
National Consumer Agency for further details.

8.2 The warranty mentioned in Clause 8.1 does not apply to defects
resulting from fair wear and tear, deliberate damage, accidents, negligence by you or third parties, unauthorised usage of Goods, non-compliance with our instructions, or unauthorised alteration or repair.

8.3 In the unlikely event that Goods do not conform to these
Conditions, please inform us promptly. We will either arrange collection or request you to return the Goods at our expense. After confirming the fault, we
will provide a full or partial refund, replace the Goods, or repair them.

 8.4 Neither party shall be responsible for losses beyond
foreseeable consequences arising from non-compliance with these Conditions, subject to clauses 8.6 and 8.7.

8.5 Neither party shall be liable for losses categorised as loss
of income or revenue, loss of profit, loss of business, loss of anticipated
savings, loss of data, or any time-related waste due to non-compliance with these Conditions. However, this clause 8.6 shall not hinder claims for
foreseeable loss of, or damage to, tangible property.

 8.7 Our liability is not excluded or limited in any way for death
or personal injury due to negligence, fraudulent misrepresentation, breach of obligations implied by section 26 of the Sale of Goods and Supply of Services Act 1980, defective products under The Liability for Defective Products Act
1991, or any other illegal or unlawful exclusions or attempts to exclude
liability.

How do I Edit my
profile? 


Upon receipt of your order, when you
first scan or tap the card, you will follow instructions to set up a new user account. This will then connect to our web-based software where you can fully edit and adjust the cards information to your exact liking. Ensuring it meets
your vision for when the card is introduced to your new connections. This is then constantly editable and updatable in the future. Ensuring your business can adapt as fast as you. 





I would like to order a different
design to that available through the website, is this possible? 


This is indeed possible, however there are MOQ requirements. Please contact us at sales@swift-link.com prior to your order to find out more and we will request the artwork from yourself. Should we need to assist with the design and artwork an additional charge will be required.





Will my device be compatible? 


Many modern phones are compatible
either using NFC or QR Code technology. However please refer to our more comprehensive guide on Compatible Phones. *Please also note when connecting with individuals, most IOS devices already have their NFC capability enabled,
whereas this will need to be turned on, on many androids if not already done so. 





Do I need to be in to take receipt of
my delivery? 


Our products are most often sent with the Royal Mail postage provider as either 1st class, or 1st class tracked. This ensures you don’t need to be in the property upon delivery. However, for larger purchases we may require a signature upon delivery.